The unfortunate issues with the propulsion system on the Celebrity Millennium has resulted in quite a few unhappy cruisers. Some were unhappy due to the cruise being cancelled before they ever left, others having to juggle and adjust plans while things are changing mid trip for them.
Compared to the compensation I have seen offered during other problem cruises, I very much feel that the compensation that seems to be offered is fair. The passengers who were on the cruises that were cancelled and cut short midway through the trip are really the ones I am referring to. At initial amount of refunds and looking at the overall total cruise cost, it did feel a bit small. But once you truly break down what the cruise fares were from the taxes and any land portion, the fact that they are offered a full refund of cruise fare along with a future cruise credit equaling the same cruise fare.
Anytime things don't go as planned on a vacation that you have put your time and money into it is a very stressful time. This one unfortunately tied many hands in the process of rectifying and trying to salvage what is left of a vacation. Hopefully all of those onboard are now ready to try to re-book their Alaskan trip using their refund and future cruise credit to replace their lost trip.
Compared to the compensation I have seen offered during other problem cruises, I very much feel that the compensation that seems to be offered is fair. The passengers who were on the cruises that were cancelled and cut short midway through the trip are really the ones I am referring to. At initial amount of refunds and looking at the overall total cruise cost, it did feel a bit small. But once you truly break down what the cruise fares were from the taxes and any land portion, the fact that they are offered a full refund of cruise fare along with a future cruise credit equaling the same cruise fare.
Anytime things don't go as planned on a vacation that you have put your time and money into it is a very stressful time. This one unfortunately tied many hands in the process of rectifying and trying to salvage what is left of a vacation. Hopefully all of those onboard are now ready to try to re-book their Alaskan trip using their refund and future cruise credit to replace their lost trip.
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